My policies are constantly evolving with the growth of my business, please read the following policies prior to making a purchase.
By purchasing a Sew Much Love item the buyer is agreeing to all shop policies
No custom orders of any kind (I spent years doing customs and they are draining)
No custom sizing will be made (Please see sizing page for measuring chart and directions)
No custom color requests
Most of the items are hand dyed in low water immersion baths, meaning each item is completely unique due to the dyes settling different. This also means colors vary from different batches, making each item entirely unique. The colors are more mottled up close giving character and depth. Your item may vary from the one photographed
I use Procion Dyes that are fiber reactive and combine with the fabric at a molecular level. Minimal fading may occur after many washes. Please scroll down to see care instructions for items
No holds or payment plans are accepted
If you have any questions about your order please make contact via the primary e-mail include your order # SewMuchLoveClothing@gmail.com
I do not respond to e-mails that the answer can be found by reading my website (It takes away too much time from creating)
Payment
All major credit cards are accepted and processed through Stripe with a secure server
Cancellations should be given notice within 12 hours of purchase
Sorry no Paypal at this time
Shipping
Everything is pre-made and your item will ship within a week of purchase
Once your item ships you will receive an automated e-mail along with a tracking number
Orders within the US will be shipped USPS priority mail which typically takes 2-3 days not including holidays/weekends. This is on top of the processing time
Orders from outside the US will be mailed first class mail and will be marked as merchandise with the correct pricing
International buyers may buy upgraded priority shipping if they’d like to get their item sooner.
Some countries require you to pay a duty tax, please be aware of your countries requirements, and know if you need to visit the Post Office to retrieve your parcel. I do not give refunds on your countries tax
I will not be held accountable for items lost in the mail or provide a refund
Customer is responsible for providing accurate information including, e-mail, shipping address, and billing information
All orders come with $50 insurance but I recommend contacting me after a purchase if you would like to insure the total amount.
If an item is returned to us we will wait for address confirmation before shipping again. We also may require another shipping fee
Returns/Exchanges
All returns all handled on a case by case basis. Please contact me immediately if you want to return/exchange your item
Only unworn, unwashed, no pet hair, and unaltered clothing may be exchanged within 7 days of receiving the item. If any item does not meet these guidelines they will be denied
No returns on bralettes anymore (due to too many deodorant stains or smells)
If you ship your item past the week allowance time there will be a 15% charge taken from your refund
Buyer pays shipping back
No refunds on any shipping costs
Sale items and limited editions cannot be exchanged/returned
If merchandise is defective in anyway I would be happy to exchange it for the same style and size of item. I must be contacted within a week of receiving the item
Absolutely no returns on items sold via Instagram stories. I usually sell these items super discounted. Be sure to ask sizing questions PRIOR to purchase
Contact me via e-mail before you return item SewMuchLoveClothing@gmail.com
I will not be held accountable for neglect in care of your item. With proper care your items will last years!
CONTACT FOR RETURN ADDRESS
Washing Instructions
To preserve the life and color of your garment the best way to do that is hand wash with a natural soap/detergent in cold water and let the clothing lay flat to dry.
If you must put through the wash remember to wash alone as some colors may still bleed a bit of color. Choose a gentle cycle with cold water with a natural soap. If you must dry put on tumble dry/lowest heat and just be patient, its worth it to not warp clothing size.
I am not responsible for items ruined due to neglect in correct care.
All of my screen prints are now water based ink so you may iron on top to smooth any bumps and make crisp again.
I believe in using quality fabrics, most of which are organic and more sustainable. On top of environmental benefits these fabrics end up being softer to the touch, and better for people that have skin allergens.
Organic Cotton
What makes organic materials, like cotton, better than the conventional ones? Organic cotton is grown in a way that uses methods and materials that lessen the impact on our environment. A big effort in the organic movement is to use growing systems that replenish and maintain soil fertility and build biologically diverse agriculture. Organic cotton uses far less water as well.
The main benefit of organic materials are that the crops aren't treated with harmful pesticides, insecticides, herbicides and Genetically Modified Organisms. These toxins are harmful for farmers and workers, us as consumers, and entire wildlife eco-systems.
Soy
Soy is a natural by-product of normal food production - soybeans, tofu, soy milk. It is a renewable resource which can be grown organically and is naturally biodegradable. It requires no pesticide to grow and is often used to sow fields to replenish nutrient in the soil. Manufacturing is done through wet-spinning. The liquid soy is solidified to make soybean fiber. The final product the fiber is then used to create sustainable fabric. The remaining raw material after having their protein extracted, can be used as feed or fertilizer.
All auxiliaries used in production of soybean fiber are of a harmless nature, and they are recyclable making the production process a closed end process.
Soy is durable and strong, it also has natural wicking properties and good absorbency. Soy resists perspiration, dries rather quickly, and also retains warmth extremely well. There is hardly shrinkage, and it does not wrinkle.
Soy has anti-bacterial qualities, it's also sunlight resistant offering UV protection.
Some claim that soy's natural amino acids have a positive health effect on the wearer's skin.
Bamboo
Naturally soft, bamboo apparel is softer than the softest cotton, and it has a natural sheen like silk or cashmere, I like to use the word buttery when trying to describe the texture of bamboo. Bamboo also drapes like silk or satin. Bamboo/Organic cotton blends are also extremely soft but heavier in weight offering more protection or structure.
Bamboo’s organic and naturally smooth fiber properties are non-irritating to the skin, making it ideal for people with skin sensitivities or other allergies and dermatitis.
Thermal regulating ensuring that you are warm in the winter and cool in the summer. Bamboo clothing is excellent in wicking properties also make it ideal for warm summer days because it absorbs moisture. A cross-section of bamboo fiber reveals various micro-holes, allowing bamboo cloth to have superior absorption. This allows bamboo cloth to absorb and evaporate human sweat rapidly. Bamboo fiber is four times more absorbent than cotton.
Very breathable, the porous qualities of bamboo fiber account for it's breathability; clothing made of bamboo resists clinging during hot weather or exercise.
Bamboo is an antibacterial fabric that contains a naturally occurring anti-microbial agent that prevents bacteria from cultivating on it, which means it helps keep you odor free.
Hemp
Hemp is a renewable resource from living plants, it absorbs as much carbon dioxide as it releases. It also requires few to no fertilizers and herbicides and is much better for the environment. In paper and textile production, professionals can process hemp without using the toxic chemicals necessary to process other materials such as cotton or wood pulp. In addition to being eco-friendly, hemp clothing also lasts longer than clothing made of other materials. In some cases, clothing made of hemp can last up to six times as long as other fabrics. This is so partially because hemp fibers have a natural resistance to mold and mildew, which makes the material less prone to sources that degrade other materials more quickly. You can also recycle used hemp clothes in paper production. While purchasing clothing composed of hemp may require you to spend more initially, you can save money over time because the clothing is more durable. Hemp clothing is an excellent alternative to other fabrics, including the fact that it is both eco-friendly and longer-lasting than other materials.